SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of valuablegoodsvault.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of valuablegoodsvault.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Oh wow, this sleep guide is the real deal! 😴 I've been tracking my bedtime and wake-up times for a week now. It's amazing to see how much more rested I feel when I stick to a consistent schedule.
I'm not usually one for schedules or routines, but this sleep checklist has me sold. The tips on managing light exposure have made such a difference - who knew avoiding screens before bed could help so much?
Consistent sleep schedule = more rested and productive days.
Who knew understanding your sleep patterns could be so enlightening? This guide has been a revelation! 🙌
This sleep hygiene guide is awesome sauce! Been using it for a month now, and my REM cycles are thanking me big time. Now if only they had something like this for dieting... 🤔
Bedroom optimization advice was worth the purchase alone.
A bit of a learning curve with the whole sleep cycle thing, but once I got it... Wowza! 😮 Sleep quality improved tenfold.
Okay, so here's the thing: as an insomniac, sleep doesn't come easy to me. But with this checklist in hand (and some minor tweaks), things are looking up! 💪 My bedroom feels like a dreamy haven now – blackout curtains were definitely worth investing in!
This checklist is helping me master my sleep schedule, finally!
This checklist was just what I needed - simple yet effective tips for better sleep hygiene. The bedroom optimization advice alone made such an impact!
So happy with my purchase of this Sleep Smarter Checklist! I love that it even includes advice about food intake before bedtime - no more late-night spicy tacos messing up my zzz’s!
The tips on managing light exposure are surprisingly effective.
Absolutely loving these tips on developing a relaxing routine before bed 🛀🏽 Nothing beats winding down with some calming music after following their suggestions.
Love the sleep tracker table, it's a game changer for my routine!